Dear customers, due to renovation of our warehouse system, we will be close from Friday 21st May at 08:00 until Monday 24th May at 20:00. As part of our general fulfillment process improvement, unfortunately we will not be able to accept new orders between these two time frames.
System renovation starts at 08:00
Open for business at 20:00
Why are you closing for 4 days?
We are committed to continue provide an excellent service to all of our customers. For this reason we have decided to improve our warehouse system in order to offer an even better and more accurate service.
Until when can I place an order?
You can place orders until Friday 21st of May at 08:00 (CET, Amsterdam time) in the morning. Please send the payment and a proof of payment as soon as possible so we can get your order to leave on time.
Until when can I pay for my order before it get cancelled?
Please send your payment/payment proof before Friday 21st of May at 11:00. All open orders which have been paid before that time will be shipped the same day. Order that haven’t been paid by then will be cancelled.
When can I again place new orders?
We will be open again for new orders from Monday 24th of May at 20:00 (CET, Amsterdam time)
Have more questions?
You can phone us at +31203636796 (Mon-Fri, 10-18, Amsterdam time) to have more clarifications about our temporary closure or you can just contact us by sending a message.