Check your order

It is essential that you check your order when you receive it and you have 48 hours from when you receive it to let us know about any problems. After that time we can only consider warranty issues.


For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.


If you do have to return something to us, please contact Customer Services for help. After receiving your return and inspecting the condition of your item(s), we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your bank statement, depending on your bank. We will notify you by email when your return has been processed.

Return Address

You can ship back your returns to the following address:

Simply Green B.V.
Bolderweg 41A, 1332AZ
Almere, The Netherlands

Need help?

Our experts are ready to help you solve your doubts or issues. You can call us at +31203636796 monday to friday, 10:00 to 18:00 or you can send us a message trough the button below.